GDPR Compliance

Last updated: May 25, 2026

Our Commitment to GDPR

Inchis Pind is committed to complying with the General Data Protection Regulation (GDPR) and protecting the rights of individuals in the European Economic Area (EEA). This page outlines how we handle personal data in accordance with GDPR requirements.

Legal Basis for Processing

We process personal data under the following legal bases:

• Consent: When you provide explicit consent for us to process your personal data for specific purposes.
• Contractual Necessity: When processing is necessary for the performance of a contract with you.
• Legitimate Interests: When we have a legitimate business interest in processing your data, provided this does not override your rights and interests.
• Legal Obligation: When we must process your data to comply with legal obligations.

Your GDPR Rights

Under GDPR, you have the following rights:

Right to Access

You have the right to request a copy of the personal data we hold about you.

Right to Rectification

You have the right to request correction of inaccurate or incomplete personal data.

Right to Erasure (Right to be Forgotten)

You have the right to request deletion of your personal data in certain circumstances, such as when:

• The data is no longer necessary for the purposes for which it was collected
• You withdraw consent and there is no other legal basis for processing
• You object to processing and there are no overriding legitimate grounds
• The data has been unlawfully processed

Right to Restriction of Processing

You have the right to request that we restrict the processing of your personal data in certain situations.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

Right to Object

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing, including profiling, which produces legal effects or similarly significantly affects you.

How to Exercise Your Rights

To exercise any of your GDPR rights, please contact us at:

Email: [email protected]
Subject: GDPR Request

We will respond to your request within one month, though this period may be extended by two additional months in complex cases.

Data Protection Officer

For questions regarding our GDPR compliance or to exercise your rights, you can contact our Data Protection Officer at:

Email: [email protected]

Data Processing Activities

What Data We Collect

• Contact information (name, email, company name)
• Technical data (IP address, browser type, device information)
• Usage data (pages visited, time spent on site)
• Communication data (inquiries, correspondence)

How We Use Your Data

• To respond to your inquiries and provide services
• To improve our website and services
• To send marketing communications (with your consent)
• To comply with legal obligations
• To protect against fraud and security threats

Who We Share Data With

We may share your data with:

• Service providers who assist in our operations (under data processing agreements)
• Legal authorities when required by law
• Professional advisors (lawyers, accountants)

International Data Transfers

When we transfer personal data outside the EEA, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions by the European Commission
• Binding Corporate Rules

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

• Contact inquiries: 3 years from last contact
• Client data: Duration of contract plus 7 years (for legal and accounting purposes)
• Marketing data: Until consent is withdrawn or 2 years of inactivity

Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection
• Incident response procedures

Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. If the breach is likely to result in a high risk to you, we will also notify you directly without undue delay.

Children's Data

We do not knowingly collect or process personal data from children under 16 years of age. If we become aware that we have collected such data, we will delete it promptly.

Supervisory Authority

You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates GDPR. In Singapore, the relevant authority is:

Personal Data Protection Commission (PDPC)
10 Pasir Panjang Road
#03-01 Mapletree Business City
Singapore 117438

Updates to This Policy

We may update this GDPR compliance statement from time to time. We will notify you of significant changes by posting a notice on our website or by email.

Contact Information

For any questions about our GDPR compliance or to exercise your rights:

Inchis Pind
135 Cecil Street, #10-01
Singapore 069536
Email: [email protected]
DPO Email: [email protected]